31X19 SILVER CYCLIST ON WOOD

We have a 14-day Click & Collect return policy, which means you have up to14 days after collecting your item to come back to the store to request a full refund.

To be eligible for an refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

You can always contact us for any refund question at contact@plushhomestore.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as fresh flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

At Plush The Lexicon Bracknell, we want to ensure that our Click & Collect service goes as smoothly as possible.

Please bring your confirmation email when you come to collect your order.

Collection Point

1 Braccan Walk, Bracknell RG12 1BE